Frequently Bought Together
Heavy News: We are the first to launch an infrared laser module to adapt to Atomstack older model machines.
It is well known that infrared laser has unparalleled advantages for engraving on metal and plastic surfaces. This is something that a conventional diode blue laser cannot do. If you want to engrave on a variety of metal surfaces better, then the R30 infrared fiber laser module is a great choice because it can be installed and used on your existing Atomstack equipment.
Born for Metal Engraving:
Engrave for All Metals!
√ Gold √ Silver √ Platinum √ Copper ……
Make Custom Jewelry!
Better Results on Plastic!
- X20 Pro, A20 Pro, S20 Pro, A20
- X7 Pro, A10 Pro, S10 Pro, X7 40W
- A5 Pro, A5 Pro+
- A5 M30, A5 M40, A5 M50
- A5 20W, A5 10W
- P9 M50, P9 M40, P7 M40, P7 M30
Orders will be processed within 1-3 business days after full payment is received. Tracking numbers will be updated as soon as they become available.
Multiple packages of the same order may arrive from different fulfillment centers, or at different times depending on the availability of the item.
If the item you ordered is temporarily out of stock, you will be contacted by our customer service representative. You can choose to wait for re-stocking or cancel your order.
For more information on standard delivery and express shipping, please select your shipping country or shipping region from the following:
|Country or Region||Shipping Method||Ships From||Shipping Time（Working Days）||Shipping Fee|
|United States||UPS||United States||2-5||Free|
|United States||DHL / UPS||China||3-5||Free|
EU Member States
|DHL / GLS / G2G / UPS / PPL||Germany / Czech||3-5||Free|
|EU Member States||DHL / FedEx||China||3-7||Free|
|DHL / FedEx||China||3-7||$19|
|Switzerland, Norway||DHL / FedEx||Czech / China||3-7||$29|
|United Kingdom, Cyprus（EU Member States）||DHL / FedEx||China||3-7||$29|
|Canada, Mexico, Australia, and Other countries||UPS / DHL / FedEx||China||3-7||$49|
EU Member States: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Asian Countries: Singapore, Malaysia, Japan, Thailand, Korea, Philippines, Vietnam, Indonesia and so on.
The shipping time is a estimated time. Invalid address, customs clearance procedures, the bad weather or other reasons will lead to a longer delivery time than expected.
Which warehouse will your package be shipped from?US PLUG / USA: Shipping to USA only ( Please don't place the order from this warehouse if you're not in USA).
EU PLUG / EU MEMBER STATES: Shipping to EU member states only ( Please don't place the order from this warehouse if you're not in an EU member state).
CN: Shipping to all countries where orders can be placed.
About Customs Duty
Most of our products are stocked in US warehouses and European warehouses. In this case, most of the customer's orders will be shipped from the corresponding warehouses, so customers from EU member states and the US do not need to pay any customs duty. Orders from other countries will be shipped from the Shenzhen Warehouse in China, and most of the orders will incur customs duty, which is borne by the customers themselves.
However, if the products are out of stock in the US or EU countries' warehouses, we will also ship them from Shenzhen, China. In this case, customers from EU member countries need to bear the customs duty by themselves.
Don't worry, we will contact customers in advance if they need to bear the customs duty.
Atomstack is dedicated to making our efforts to provide our customers best after-sale service.
If any quality issues, please feel free to contact us to get professional and timely help and instructions.
Online Return Policy
The return procedure varies depending on the status of the order.
Please follow the instructions below to return the order.
|Order Placed||Order Delivered|
If an order has been delivered, returns must be made within 30 days of the date of delivery.
You will need to provide the original receipt and pay the service and shipping charges to obtain a refund.
|On the way（Overseas Warehouse Shipping）||Shipping costs + warehouse shelving costs|
|Unopened||Shipping costs + warehouse shelving costs|
- Do not accept returns for non-quality issues (Shipping from China).
- The percentage will be calculated based on the total price of the order.
- No replacement products are allowed after delivery.
- Refunds for products shipped from overseas warehouses will need to wait until the staff receives the package.
How Long Does It Take?
- In order to process your return in a timely manner, please include the logistic face sheet, hand-signed receipt, order number and sender's name in your email.
- If you are returning the item yourself, please contact customer support in advance and provide a tracking number so that we can track the progress of the shipment.
- Once we have received the returned product, it usually takes 3-5 working days for the refund to be processed.
- We will check the condition of the product and send you a confirmation email once it has been approved. The bank will then process the rest of the refund process.
- If you do not receive a refund long after you have received your confirmation email, please check with your bank.
- Only approved return requests will be accepted.
- Atomstack reserves the right, at its sole discretion, to refuse any item that does not meet the return requirements set out in the Return & Refund Policy.
- Atomstack will only accept returns to the address you provide in your return confirmation email.
Email & Phone
We highly recommend contact us by email.
Tel: +86 177 2245 9952 (All Customers, Service in English Only)
Working Time（Mon. - Fri. from 9:30 AM to 6:00 PM HKT）
If you have any questions, please contact us at email@example.com for assistance.
Great results if you can get the red fuzzy, sort of triangle looking pointer lined up. Somewhat offset from actual laser. You CANNOT home your machine after install. It will wreck it real quick into side then scrape it all the way till it hits the front rail going for the 0,0 mark. This unit is huge and no thought was given to make it line up like your cutting laser head. Since they do not tell you where to mount the extra control interface board, I velcroed mine to the left side of the R30 itself with power facing up. You cannot just go back to your other laser head unless you completely disassemble what it took to install the infrared unit (it's not a fiber anything). Didn't want to leave the board zip tied to the X motor bracket when I change heads like I've seen other folks do. Not even a hint where to mount it from Atomstack . The brackets look close, but not interchangeable. Since you can't home unit, doing multiple, repetitive projects takes some tricks. Have to set a random origin somewhere other then home 0,0 and use absolute coordinates and hope it lines up again. I installed long homing switch activaters to save me the hassle of having to disable homing each time I use the R30. Now my home is 20 mm out from factory, but no crashing into rails if I accidentally hit home button or forget to turn off homing after using cutting laser. But great results on stainless and brass. The recommended settings leave you with a real light finish. I slowed it down to a 1/3 of the settings and looks great.
As I am a fan of photo engravings, I have tried to push the R30 potentials to the boundaries.
So far, I succeeded photo engravings on stainless steel, copper, anodised business cards, tile (NWT), and more to investigate :)
Very fine, persistent and reliable laser beam for both marking of sketches and as you see in these photos for photo engravings.
Need to change (4) m4 x 6 mount screws to (6) m4 x 8. 6mm too short. I 3d printed some.
fitts to 100% my needs and expectations!