Shipping Policy

About Shipping

Our goal is to ensure that the items are delivered to our customers as quickly as possible.

All products sold on Atomstack.net are guaranteed to be delivered within 30 days. If you have not received your products after this time, you are entitled to a full refund after a postal inspection.

Free shipping & Duty free for the whole store

There are now no shipping costs, free shipping for all products and since all our items are shipped from EU warehouse or US warehouse, there are no customs fees or problems.

  • All orders from the EU will be shipped from our Czech warehouse or German warehouse.
  • All US orders will be shipped from our US warehouse.

 

Shipping Methods & Shipping Time

After shipping, you will receive a shipping email with the tracking number. Normally you can track your package at:

 

a. Total delivery time = Processing time + Shipping time

Processing time = the time between the time you place your order and the time of shipment
Shipping time = the time between shipping and delivery of your order to you

b. Processing Time

In this part we ask you for about 48 hours for quality control and arrange a suitable shipping. After the package is shipped, we will send you an e-mail with the shipping information.

c. Shipping Methods

We normally use DHL UPS FedEx USPS as courier. The shipping methods vary depending on the shipping method / warehouse. Please see the following table for details:

For detailed information on standard delivery and express delivery, choose your shipping country or shipping region from below:

Country or Region Shipping Method Ships From Business Day  Fee
United States FedEx/USPS United States 3-7 Free
Austria DHL/UPS Germany Or Czech 3-8 Free
Belgium DHL/UPS Germany Or Czech 3-8 Free
Bulgaria DHL/UPS Germany Or Czech 3-8 Free
Croatia DHL/UPS Germany Or Czech 3-8 Free
Czech Republic DHL/UPS Germany Or Czech 3-8 Free
Denmark DHL/UPS Germany Or Czech 3-8 Free
Estonia DHL/UPS Germany Or Czech 3-8 Free
Finland DHL/UPS Germany Or Czech 3-8 Free
France DHL/UPS Germany Or Czech 3-8 Free
Germany DHL/UPS Germany Or Czech 2-5 Free
Greece DHL/UPS Germany Or Czech 3-8 Free
Hungary DHL/UPS Germany Or Czech 3-8 Free
Ireland DHL/UPS Germany Or Czech 3-8 Free
Italy DHL/UPS Germany Or Czech 3-8 Free
Latvia DHL/UPS Germany Or Czech 3-8 Free
Lithuania DHL/UPS Germany Or Czech 3-8 Free
Luxembourg DHL/UPS Germany Or Czech 3-8 Free
Malta DHL/UPS Germany Or Czech 3-8 Free
Netherlands DHL/UPS Germany Or Czech 3-8 Free
Poland DHL/UPS Germany Or Czech 3-8 Free
Portugal DHL/UPS Germany Or Czech 3-8 Free
Romania DHL/UPS Germany Or Czech 3-8 Free
Slovakia DHL/UPS Germany Or Czech 3-8 Free
Slovenia DHL/UPS Germany Or Czech 3-8 Free
Spain DHL/UPS Germany Or Czech 3-8 Free
Sweden DHL/UPS Germany Or Czech 3-8 Free

 

The shipping time is a estimated time. Invalid address, customs clearance procedures, the COVID-2019, the bad weather or other reasons will lead to a longer delivery time than expected.

Note:

1- Working days: Working days refer to Monday ~ Friday (except on holidays and weekends)

2- The time we write is the estimated general delivery time
The exact delivery time depends on where you are and where your package comes from. If you need more information, please contact our customer service. We will answer your question as soon as we have seen your e-mail

If you have any further questions, please contact: support@atomstack.net

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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