Extension Kit for Atomstack X20 Pro A20 S20 Pro X30 Pro Increase Working Area

Order Processing

Orders will be processed within 2-5 business days after full payment is received. Handling time of DHL Global Shipping may take up to 3 days due to COVID-19. Tracking number will be updated as soon as it's available.

Products from the same order may arrive from different fulfillment centers, or at different times based on item availability.

If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.

For detailed information on standard delivery and express delivery, choose your shipping country or shipping region from below:

EU Countries:  Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Asian Countries: Singapore, Malaysia, Japan, Thailand, Korea, Philippines, Vietnam, Indonesia and so on

The shipping time is a estimated time. Invalid address, customs clearance procedures, the COVID-2019, the bad weather or other reasons will lead to a longer delivery time than expected.

Taxes, Customs & Duties

If the package is checked by your country's customs office when the item arrives in their country, most websites declare that customers are responsible for import duties, tariffs, and taxes. But Atomstack will be happy to go fifty-fifty with customers. We value our customers, and we strive to reduce your costs when you shop with us.

Q: How long does it take to assemble?

A: 5-15 minutes (Depends on your preparation).

Q: Which engraving software is supported?

A: LaserGrbl (Free)(Win XP, Win 7, Win 8, Win 10, Win 11)

LightBurn (Paid-30 Day Free Trial)(Mac OS, Linux, Win XP, Win 7, Win 8, Win 10, Win 11)

Q: What materials can be engraved?

A: Metal, Glass, Ceramic, Wood, plastic (opaque), cloth, leather, and other materials that can be burned by laser.

Q: Can I engrave metal and stainless steel?

A: You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

Q: How many hours can Atomstack Laser Engraving Machine work continuously?

A: 24 hours (In a well-ventilated environment).

Q: Can the laser module be replaced?

A: Yes, but the Laser Module input voltage needs to support 12V.

Q: How long is the warranty period?

A: One year warranty (We will send you the corresponding non-artificially damaged parts for free).

Q: Is it possible to engrave cylindrical surfaces?

A: Need to purchase Atomstack R3 Rotary Roller as an accessory to sculpt the cylindrical surface.