FAQ

Q: How long does it take to assemble?

A: 5-15 minutes (Depends on your preparation).

Q: Which engraving software is supported?

A: LaserGrbl (Free)(Windows XP, Windows 7, Windows 8, Windows 10)

LightBurn (Paid-30 Day Free Trial)(Mac OS, Linux, Windows XP, Windows 7, Windows 8, Windows 10)

Q: What materials can be engraved?

A: Wood, plastic (opaque), cloth, leather, and other materials that can be burned by laser.

Q: Can I engrave metal and stainless steel?

A: You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

Q: How many hours can A5 or A5 Pro work continuously?

A: 24 hours (In a well-ventilated environment).

Q: Can the laser module be replaced?

A: Yes, but the Laser Module input voltage needs to support 24V.

Q: How long is the warranty period?

A: One year warranty (We will send you the corresponding non-artificially damaged parts for free).

Q: Is it possible to engrave cylindrical surfaces?

A: Need to purchase Atomstack R3 Rotary Roller as an accessory to sculpt the cylindrical surface.

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